Frequently Asked Questions
Frequently Asked Questions
Everything you need to know about SecureRide Co products, shipping, and security.
The Product
What is the SteerVault PRO made from?
The SteerVault PRO is machined from T6-grade aircraft aluminium — the same alloy used in aerospace structures — with a hardened boron-steel core. It's the strongest steering lock we've tested at this price point, rated to over 8,500 lbs of break force.
Will it fit my car?
Yes, in 99% of cases. The SteerVault PRO adjusts from 360mm to 500mm, covering virtually every passenger car, SUV, ute, and van on Australian roads. Check our full Vehicle Compatibility Guide to confirm your specific make and model.
How long does installation take?
Around 30 seconds. No tools, no modifications. Extend the bar, position behind the steering wheel, hook both ends over the spokes, and turn the key. Most customers have it down to under 20 seconds after a few uses.
Does it actually deter thieves?
Significantly. Studies show 93% of vehicle thieves move on when they see a visible steering lock in place. The high-visibility red finish on the SteerVault PRO is designed to be immediately visible from outside the vehicle, maximising deterrence before any attempted entry.
Shipping & Returns
How fast is delivery in Australia?
Standard delivery takes 3–5 business days. Orders placed before 2pm AEST (Monday–Friday) are dispatched the same day. Express delivery (1–2 business days) is available at checkout for AU$9.99. Free standard shipping on all orders over AU$75.
What is your returns policy?
30 days, no questions asked. If you're not satisfied for any reason, contact us within 30 days of delivery and we'll arrange a full refund or exchange. Products must be in original condition. Return shipping is covered by SecureRide Co for warranty claims.
Do you ship internationally?
Currently we ship within Australia only. We're working on New Zealand and UK shipping — sign up to our newsletter to be notified when international shipping launches.
Warranty & Support
What warranty comes with my SteerVault?
Every SecureRide product includes a 12-month manufacturer's warranty covering defects in materials and workmanship. If anything fails under normal use, we'll replace it at no cost. Simply contact us with your order number and a photo of the issue.
Can using a steering lock reduce my insurance premium?
Many Australian insurers offer discounts for additional vehicle security measures. We recommend contacting your insurer directly — several SecureRide customers have reported premium reductions of 8–15% after fitting a steering lock. We can provide product documentation on request.